We believe in offering high-quality products that enhance your experience. Our return policy is designed to ensure that you feel confident in your purchase while also maintaining the integrity of our products and services.

If you change your mind about your order, you can easily cancel it as long as the product has not been shipped or picked up. In this case, we will process your cancellation with no charges applied. We want to make sure you have the flexibility to make the right choice for your needs.

Once your order has been shipped, we’re still here to help if you need to return it. Here’s how it works:

Shipping Costs: Please note that if you decide to return a shipped product, you will be responsible for all shipping costs associated with the return, both outbound and inbound. We know that shipping can be an added expense, but this helps us keep our prices competitive and allows us to continue providing quality products.

Eligibility: You can return the product within 30 days of receiving it, provided it is in its original condition and packaging.

To ensure the highest quality for all our customers, we cannot accept returns on products that have been opened or used. This policy helps us maintain the integrity of our inventory and ensures that every customer receives products that are in perfect condition.

If you need to initiate a return, our friendly customer service team is here to assist you! Please reach out to us at info@vitateksolutions.ca within 30 days of receiving your order.

At Vitatek Solutions, we value your feedback and are always eager to improve your experience. If you have any concerns or suggestions, please don’t hesitate to contact us. We’re here to help!

Thank you for choosing Vitatek Solutions. We appreciate your trust in us and look forward to serving you again!